Effective Date: July 22, 2024

City Ranch (“we,” “our,” or “us”) is committed to protecting the privacy of our clients and visitors (“you” or “your”). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you schedule an event, book a lesson, or contact us, we may collect personal information such as your name, email address, phone number, and payment details.
• Usage Data: We may collect information on how you access and use our website. This data may include your IP address, browser type, operating system, pages visited, and the dates/times of your visits.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To process your bookings, payments, and provide the services you request.
• Communication: To communicate with you about your bookings, respond to inquiries, and send updates or promotional materials (with your consent).
• Improvement: To analyze usage patterns and improve our website and services.
• Compliance: To comply with legal obligations and protect our rights.

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
• Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of City Ranch, our clients, or others.

4. Data Security

We implement a variety of security measures to protect your personal information. These measures include secure servers, encrypted transactions, and access controls. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us understand how you use our site and improve its functionality. You can control cookie preferences through your browser settings.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Update: You can access and update your personal information by contacting us.
• Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions in the emails or contacting us directly.
• Deletion: You can request the deletion of your personal information, subject to certain legal and contractual restrictions.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

City Ranch
Phone: 410-456-2195
Email: privacy@cityranch.com

Thank you for trusting City Ranch with your personal information. We are committed to protecting your privacy and providing you with a safe and enjoyable experience.